Status: Not drafted. Lawyer review item.
Why this exists
Stripe Connect requires platforms (like Tempo) to make specific disclosures to their connected accounts (operators). The exact text + placement is partly Stripe-mandated, partly platform-discretionary.
What it needs to cover
- Tempo never holds operator funds. Direct charges go from customer → operator's Stripe account. Tempo is paid the flat $23/mo subscription separately by the operator.
- No commission, ever. This is a marketing claim — needs to be legally defensible (it is, because Stripe Connect direct-charge routing makes it structurally true).
- Operator is the merchant of record for the bookings they sell. Refund obligations, chargebacks, and tax liability sit with the operator, not Tempo.
- Tempo provides the rails, not the service. Customers buying from an operator are entering a contract with the operator, not with Tempo. Disputes between customer and operator are handled between those two parties.
- Stripe's own Terms apply to operators when they connect their Stripe account — Tempo doesn't re-paper that relationship.
Where this surfaces
V1 placement candidates:
- Embedded in
docs/06-legal/02-terms-of-service.md(probably best — one source of truth). - Briefly summarised on the operator-facing onboarding page where they connect Stripe.
- Footer of the per-business public booking page (TBD with lawyer whether this is required at point-of-sale or just at signup).
Draft starting points
(Section TBD by Robin + lawyer.)